Faq

Hotel Rules And Management policies

1. Tariff - The tariff is for the room only and is exclusive of any government taxes applicable Meals and other services are available at extra cost. To know your room tariff, please contact the Duty Manager, guest registration forms must be signed on arrivals.

  • Pricing

    Are the rates on your website per person or per room? All rates on the website are per room per stay, unless stated differently. Do I pay a reservation fee? No, we will not charge you a reservation fee. Is breakfast included in the price? Once you have retrieved the availability for a specific hotel for the requested dates, by clicking on the room name, you will find information about breakfast, taxes and room facilities. Are taxes included in the room rates? Once you have retrieved the availability for a specific hotel for the requested dates, by clicking on the room name, you will find information about breakfast, taxes and room facilities. Do you offer special discounts (for seniors, airlines employees, etc)? We provide the best available rates for the dates of your stay. The discounts are already included and therefore it is not possible to have any other discount on the confirmed price. Can I use discount vouchers (e.g. issued by magazines, shops, etc.)? No, via our website it is not possible. You will have to book through the organization issuing the voucher

  • Why do you need my credit card details?

    In general your credit card details are only required as a guarantee for the hotel in case you don't arrive or cancel too late. This might result in a "no-show" charge (generally the equivalent to one night stay) by the hotel. We will never charge your credit card. You will pay for your stay at the hotel.

  • Can I pay for my stay in advance?

    Please note that such arrangements depend on each hotel’s policy. Therefore, you will need to contact the hotel directly. The hotel’s contact details can be found in the confirmation e-mail of your reservation.

  • How do I know that my reservation is confirmed?

    When you have completed the four steps of the reservation process, an instant on-screen confirmation will appear. It will show your reservation details as well as your booking number. We advise you to print it out. Within a couple of minutes, you will receive a confirmation email containing more information such as the hotel’s contact details.

  • Can I book a hotel room by telephone or email?

    YES, we do take bookings by telephone or email. But if you need assistance of any sort you can always call us during office hours or send an email to [email protected]

  • How many rooms can I book in one reservation?

    A maximum of 8 rooms can be booked in any one reservation if available. If you want to make a reservation for more than 10 rooms, please send an email to [email protected] or call on our given number . It is possible to book a meeting room.